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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shani Avery-Scott

June 13, 2025

5  out of  5
rating by Shani Avery-Scott
"I always have the best experience when working with Janna and her crew. They are personable, knowledgeable, courteous, and professional every time."
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Christina Taylor

June 11, 2025

5  out of  5
rating by Christina Taylor
"Always available and helpful! Great customer service."
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Lisa DiMonte

June 10, 2025

5  out of  5
rating by Lisa DiMonte
"Great service and friendly office. Able to switch insurance to them easily and saving money too."
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Cesar Rodriguez

June 2, 2025

5  out of  5
rating by Cesar Rodriguez
"Always excellent service and attention to details"
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Ruben Perez

May 21, 2025

5  out of  5
rating by Ruben Perez
"Always so friendly and professional with all my insurance needs. Thank you!"
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Dan Curtis

May 20, 2025

5  out of  5
rating by Dan Curtis
"Jana & her team have taken care of our policies with the utmost professionalism, expertise and families needs. They have always gone above and beyond our customers expectations ."
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Kathryn Robinson

May 13, 2025

5  out of  5
rating by Kathryn Robinson
"Excellent service, prompt and to the point. Thank you Sherry"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jorge Briseno

April 29, 2025

5  out of  5
rating by Jorge Briseno
"Thank you State Farm Oswego team for always being there."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jorge Briseno

April 29, 2025

5  out of  5
rating by Jorge Briseno
"Thank you State Farm Oswego team for always being there."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashton Hall

April 29, 2025

5  out of  5
rating by Ashton Hall
"I was looking to change home and auto insurance, and I came to the right place. I worked with Sherry, and it was such a pleasant experience from the second I walked through the door. She was able to pull up a quote for me and my family that saved us a lot of money, and offered us better coverage. My previous insurance company was very expensive and disengaged when I needed them. So far I feel confident State Farm will be there if I need them. I would recommend this office to anyone looking for coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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M Khurram

April 28, 2025

5  out of  5
rating by M Khurram
"Thank you Kim for helping me today with my questions on my coverage and policy for me and family and also quote for new policy. Thanks"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gina Bulleri

April 25, 2025

5  out of  5
rating by Gina Bulleri
"Kim helped me with my update for my billing. She was very nice and helpful. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you! "
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B F

April 24, 2025

5  out of  5
rating by B F
"This Agency really is customer focused and a pleasure to work with. It is a night and day difference from my previous agency and I am so glad I made the change. Just today I spoke to Kim and she took care of my auto policy change quickly without any problems. It’s people like Kim that make doing business with Janna Misek’s Agency a pleasure. Cheers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wendy Aguilar

April 23, 2025

5  out of  5
rating by Wendy Aguilar
"Jana and the whole team are fantastic. They are super friendly, very helpful and just a pleasure to deal with. I mostly always work with just Kim and Janna, I love them! Super happy with them!"
We responded:
"Thank you so much! We are so happy we can help you and your family with your Auto, Home and Life Insurance. We appreciate you using our office!"
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Annelee Mascarella

April 23, 2025

5  out of  5
rating by Annelee Mascarella
"I have very busy and jam packed days with little time for paperwork. Jana and Kim made it so easy to add a car to my insurance. Took just a few minutes! . Thanks"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deb Ream

April 22, 2025

5  out of  5
rating by Deb Ream
"Thanks for your great assistance today!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chuck Oberfranc

April 18, 2025

5  out of  5
rating by Chuck Oberfranc
"I have been working with Janna for way too many years!!! She and her team have always been very helpful and willing to hop on a call to discuss options. They also always offer suggestions on how you can lower your insurance costs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bogdan Mazur

April 11, 2025

5  out of  5
rating by Bogdan Mazur
"Janna Misek agency in Oswego, IL is always amazing! Kim is very knowledgeable and helpful."
We responded:
"Thank you for the nice review, I'm so glad Adriana did a great job helping you! "
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Julia Kamyshkailo

March 21, 2025

1  out of  5
rating by Julia Kamyshkailo
"If i could put a 0 star i would. I came in two times in a row and can’t find a person who can help to make a business license for me. Waste of time coming. I left my information , in order an agent to reach out to me and she never did. I came in again she is not there and again no one can help. absolutely unprofessional. Waste of valuable time. DO NOT COME!"
We responded:
"Hi Julia, I am very sorry that you came in 2x when I was not in the office. I am in my office a majority of the day but also go out to appointments. I would have been more than happy to help you. I know my team did offer to set an appointment to ensure I would be available to help you, but you declined. I am sorry that you were not happy with our service. We strive hard to make sure we take care of our customers! "
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Rita Feltes

March 17, 2025

5  out of  5
rating by Rita Feltes
"I appreciate the help I received with an issue I've had for 5 years. Today Sherry listened to my complaint (my name was incorrect in their records) and fixed it! She didn't try to tell me it didn't matter which was what I've heard from state farm office for5 years. She is sending new cards we will see when I get the new ones if it got changed correctly. I feel confident though and truly appreciate her helping me."
We responded:
"Rita, I am so glad Sherry could help you solve the problem! Thank you for trusting us with your insurance needs! We appreciate the 5 Star Review!"
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J. Prisco

March 10, 2025

5  out of  5
rating by J. Prisco
"Nice person and got to the point fast."
We responded:
"Thank you so much for the 5 Star Review! "
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Frances Salinas

March 10, 2025

5  out of  5
rating by Frances Salinas
"I have been a client for several years now. Always top notch service with the Janna Misek team! I cannot say enough good things about the service provided by Adriana!! Thank you for The excellent service!"
We responded:
"Thank you so much Frances for your amazing review. We are so glad that we can help you with all of your insurance needs!! "
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Grant Stedman

March 10, 2025

5  out of  5
rating by Grant Stedman
"Janna and her team are amazing. She has provide me with exceptional service for nearly 20 years. I have my home and vehicle insurance with her. Thank you"
We responded:
"Thank you so much for allowing us to help you with all of your insurance needs for so many years! We value your loyalty to our office! "
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Dewayne Huffman

March 5, 2025

5  out of  5
rating by Dewayne Huffman
"Kim helped me upgrade my auto insurance recently. Took minutes, great help and experience. Janna Misek and her team are always pleasant to work with!"
We responded:
"Thank you so much for the 5-star review!"
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Ashley Abruscato

March 5, 2025

5  out of  5
rating by Ashley Abruscato
"We are newer clients to this office but I have to say that everyone we have worked with has been so helpful! Specifically, we worked with Adriana on an urgent matter and she was so on top of it! She was so patient, explained everything to me and allowed me to call and text her multiple times in just a few hours. She was truly so incredibly helpful!!!"
We responded:
"Ashley, thank you so much for taking the time to review our office. I'm so glad you came to us! Adriana, is great to work with! Please let us know if there is anything else we can do for you. "