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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don Lippoldt

November 3, 2025

5  out of  5
rating by Don Lippoldt
"Very friendly and took care of my question and did my change I needed to mt policy."
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Hannah Bastida

October 31, 2025

2  out of  5
rating by Hannah Bastida
"Very poor customer service. Office messed up my bill and over charged me for 2 months. After multiple emails and phone calls they refused to refund my money to my credit card. I asked for the manager to call me. She called me 5 minutes before she left for the day. Definitely switching to a different company"
We responded:
"Hannah I am very sorry that there was a mistake with your policy. We worked as quickly as we could with Corporate to correct it. I was out of the office the day you called but wanted to make sure to return your call the day as soon as I could. I confirmed with Corporate that the correction was complete and the refund was issued back to you. I called to let you know. I'm sorry it was at the end of the day. We work hard in our office to make sure our customers are taken care, I'm sorry you were not satisfied with our service. "
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Joy

October 20, 2025

5  out of  5
rating by Joy
"The staff are always so helpful. I appreciate how they do their job. Thank you all."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maria Kois

October 13, 2025

5  out of  5
rating by Maria Kois
"Exceptional service, very knowledgeable and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Hersam

October 9, 2025

5  out of  5
rating by Jackie Hersam
"This is a wonderful insurance agency !!! Janna and her staff are warm, intelligent and very experienced in the insurance world. I enjoy coming in here and always feel welcomed. I highly recommend them for all your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edward Mota

September 30, 2025

5  out of  5
rating by Edward Mota
"Very good service excellent people to do business with"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Mauricio

September 29, 2025

5  out of  5
rating by David Mauricio
"Super smooth process, Josh made insurance easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we can help!"
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Michael B

September 26, 2025

5  out of  5
rating by Michael B
"Kim is amazing and very knowledgeable. She was able to guide and direct me to get the answers I needed. Janna has assembled a great team!"
We responded:
"Thank yo so much for the great review, we really appreciate it. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Solveiga Olson

September 25, 2025

5  out of  5
rating by Solveiga Olson
"Excellent customer service 👏 👌 I had an issue with my policy but after a quick conversation, everything was resolved. Thanks for your wonderful assistance!!! 5 Stars all the way!"
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Dustin Barbre

September 19, 2025

5  out of  5
rating by Dustin Barbre
"Kim was great and has helped us multiple times with setting up our account and paying. Love their customer service!"
We responded:
"Thank you for the 5 Star Review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Hernandez

September 16, 2025

5  out of  5
rating by Maria Hernandez
"Provided me with great customer service Always willing to help me whenever I needed it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Risselman

September 10, 2025

5  out of  5
rating by Jim Risselman
"Kim was very helpful in answering my questions regarding filing an auto insurance claim!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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StaciRae Luca

August 19, 2025

5  out of  5
rating by StaciRae Luca
"Kim was amazing. Answered all my policy questions with patience and great knowledge."
We responded:
"Thank you so much for the 5 Star Review! I'm glad Kim was able to help you with your insurance. Please let us know if you need anything else!"
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David Kerkman

August 13, 2025

5  out of  5
rating by David Kerkman
"Anne Marie was so helpful getting us insurance for our new car , very easy to work with. We highly recommend her !!"
We responded:
"Thank you for the nice review, we appreciate your business!"
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Melissa Woolever

August 12, 2025

5  out of  5
rating by Melissa Woolever
"Janna and her team are always so friendly and helpful. Kim seems to know how to answer just about any question I can come up with and Janna is about as knowledgeable as an insurance agent can get. I know I can count on them and that they have my best interest in mind."
We responded:
"Thank you so much Melissa for being a long-term customer of ours, we appreciate it! Thank you for trusting us with your insurance! "
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Richard Sutor

August 1, 2025

5  out of  5
rating by Richard Sutor
"Anne Marie was absolutely fantastic. She talked through all the details, helped get me the coverage that was the best fit, and was friendly and engaging throughout entire process. I had a rough time with my former insurance company (Progressive) but Anne Marie and State Farm stepped in to save the day! Special shout out to Janna Misek for having her marketing in community without which I would not have found Anne Marie. Thank you Anne Marie and everyone on State Farm team that helped, I am incredibly grateful."
We responded:
"Thank you so much for this amazing review! We appreciate it so much! I'm glad Anne Marie was able to help insure your auto and home for you. Please let us know if there is anything else we can do for you!"
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Nicole Wall

August 1, 2025

5  out of  5
rating by Nicole Wall
"Janna and her office team are very responsive and their customer service is excellent."
We responded:
"Thank you, Nicole! We work hard to try and take care of our customers. I'm glad you are happy with our service. Please let us know if you need anything else!"
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Sandy Rieckert

August 1, 2025

5  out of  5
rating by Sandy Rieckert
"I called to get answers for three quick questions. Kim, receptionist, was extremely knowledgeable, helpful and pleasant!!!"
We responded:
"Thank you for the 5-Star review, it means so much to us! We strive to provide excellent customer service to our customers. I'm glad you were taken care of!"
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Steve P

July 28, 2025

5  out of  5
rating by Steve P
"Kim provided great customer service when I called to get clarification on my auto billing! She was very friendly and helpful while answering my questions."
We responded:
"Thank you so much for the 5-Star review, we appreciate your business so much! Please let us know if you need anything else!"
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Neill Griffith

July 18, 2025

5  out of  5
rating by Neill Griffith
"Kim was very helpful and efficient when removing and adding new vehicles to our policy. She answered all of my questions and made the whole experience pleasant."
We responded:
"Thank you so much Neill for the 5-star review, we really appreciate it! I'm glad we have been able to help you with your all of your insurance for so many years!"
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John Aman

July 14, 2025

5  out of  5
rating by John Aman
"Great service through my local rep. Always like the small town feel."
We responded:
"Thank you so much for your review, we are happy to be your local State Farm Agent! Please let us know if you need anything else!"
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Kathy Hopp

July 11, 2025

5  out of  5
rating by Kathy Hopp
"Appreciate Kim’s professionalism and ease of assisting me with my Mother’s auto policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stacey Marx

July 10, 2025

5  out of  5
rating by Stacey Marx
"Janna’s team has been wonderful! Their dedication and attention they have given to our needs has been incredible. They respond same day and I cannot thank them enough for their assistance and customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda O'Reilly

July 1, 2025

5  out of  5
rating by Linda O'Reilly
"Sherry was extremely helpful. She upgraded the policies and made other suggestions for changing my policies to State Farm. Thank you Sherry!!!"
We responded:
"We are glad you moved to Janna Misek - State Farm! Please let us know if there is anything else we can do for you! "
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Maureen Rott

June 27, 2025

5  out of  5
rating by Maureen Rott
"I talked with Kim today to make several policy changes. Kim was great, she was friendly, upbeat and made the changes quickly. She told me what to expect to receive. The entire crew at Janna's office has always been responsive, courteous and professional."
We responded:
"Thank you so much! We try hard to make sure we take care of our clients. If you ever have any questions or need assistance, we’re here to help!"