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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Kellogg

Paul Kellogg

May 13, 2026

5  out of  5
rating by Paul Kellogg
"I've been a customer of Janna's for a number of years. She has consistently exceeded my expectations for all my insurance needs. I highly recommend her services."
We responded:
"Thank you so much Paul, we appreciate your business. Please let us know if there is anything else we can do for you!"
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Karen Meander

May 12, 2026

5  out of  5
rating by Karen Meander
"Great company to work with. We"
We responded:
"Thank you for your 5-star review!"
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G B

May 11, 2026

5  out of  5
rating by G B
"Great customer service, the prices are reasonable.I have all my cars, my homeowners, renters insurance through Janna,"
We responded:
"Thank you for trusting our office with all of your insurance needs. We truly appreciate your business!"
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Katie Elizabeth Cinto

May 11, 2026

5  out of  5
rating by Katie Elizabeth Cinto
"Kim was super helpful when I called inquiring about quotes! Janna and her office are amazing and always go above and beyond to help their customer's"
We responded:
"Thank you so much Katie!! I'm so glad we can help you and your family!!"
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Jacqueline Hayward

May 1, 2026

5  out of  5
rating by Jacqueline Hayward
"I switched to Janna Misek's agency a few years ago and I'm very happy with everyone there. They are very helpful and you feel you are being taken care of. I seem to talk to Kim most often and she's super."
We responded:
"Thank you so much! I'm so glad that you are happy, and that Kim is very helpful! She does a great job! We are happy to help!"
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Cheryl moeller

April 29, 2026

5  out of  5
rating by Cheryl moeller
"I called to have my premiums reviewed and Kim spent a considerable amount of time helping me tweak things appropriately. I appreciate your time and professionalism."
We responded:
"Thank you Cheryl for the 5-Star Review! I'm glad Kim was able to help you and you are happy with our office. Thank you for your loyal business!"
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Rob Fortino

April 28, 2026

5  out of  5
rating by Rob Fortino
"I have always had a great experience with Janna Misek's State Farm Office. From Janna down to her staff, all have been helpful when I have called in the past. They go above and beyond. Most recently, I've had the pleasure of working with Adriana and she's always so polite and helpful. Thank you to the whole team!"
We responded:
"Thank you Rob for the amazing review. We are happy to help you, anytime!"
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Mark W

April 23, 2026

5  out of  5
rating by Mark W
"Called them to review our policies and they ended up saving us quite a bit of money. Thanks Very Much. They are very helpful and courteous. A pleasure of doing business with them."
We responded:
"Thank you so much for the 5 Star Review! I'm glad you were happy with our service! "
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Michael Orlando

April 20, 2026

1  out of  5
rating by Michael Orlando
"We were insured with state farm for just over a year. In January we were instructed by an electrician to file a claim. Regardless of the outcome of that claim (which was denied) state farm decided to drop us. Just because we had the audacity to use our insurance and make a claim. This is probably the case with most insurance companies but I would expect a state farm agent to look out for us and no one did."
We responded:
"Michael, I am very sorry that due to the claim State Farm did not renew your insurance. "
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Bill Lelika

April 18, 2026

5  out of  5
rating by Bill Lelika
"Anne Marie is amazing and very personable! She is such a pleasure to work with, and very knowledgeable. I wouldn’t insure anywhere else."
We responded:
"Thank you for such a nice review! We are happy to hear you enjoyed Anne Marie's service! "
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Kathryn Robinson

April 16, 2026

5  out of  5
rating by Kathryn Robinson
"Excellent service, prompt and to the point. Thank you Sherry"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Schmidt

April 12, 2026

5  out of  5
rating by Matthew Schmidt
"Our family had the pleasure of dealing with Kim Schlinger at Janna Misek's office in Oswego. After our son's recent car accident, Kim reached out and provided solid next step information for the claim, as well as options to help get our son into his own new car policy with great coverage and affordable rates. Additionally, she helped us get the settlement released quicker by sending our title and keys back to State Farm for us. We have had numerous changes in our policies over the last few years and everything has been seamless. Thank you Kim for your professionalism, honesty, and courtesy during the past few weeks, it means a lot."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Corrie Bergstrom

April 6, 2026

5  out of  5
rating by Corrie Bergstrom
"Janna is absolutely great to work with, always helps me understand what we discuss. And Sherri is so polite and professional and willing to get me answers it in her scope. I have never had an issue in all the years I have been with them!! Thank you all!!"
We responded:
"Thank you so much Corrie, for your amazing review. We love taking care of all your insurance needs. We appreciate your loyalty to our office! "
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J K

April 3, 2026

5  out of  5
rating by J K
"We’ve been customers for many years. Always outstanding service and great prices."
We responded:
"Thank you so much for the 5-star review! We appreciate your business! "
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Dat Do

April 3, 2026

5  out of  5
rating by Dat Do
"Mar 2013 Jun 2014 Jul 2015 Apr 2016"
We responded:
"Thank you so much for the 5-star review, we are happy to hear you enjoy our services!"
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Kim BRUCKNER

April 2, 2026

5  out of  5
rating by Kim BRUCKNER
"Jana office staff is extremely helpful I called about changing my due date and adding my daughter to our car insurance. She held on phone while looked up information.all my insurance questions were answered"
We responded:
"Thank you so much Kim, for the kind words. We are happy to help you! "
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Jane Budzynski

March 31, 2026

5  out of  5
rating by Jane Budzynski
"Sherry was very responsive to my call and handled my request promptly and effectively."
We responded:
"Thank you Jane for taking the time to leave us a review. And thank you for being our customer for so many years for your auto and home insurance!"
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Andy Day

March 18, 2026

5  out of  5
rating by Andy Day
"Great to work with! Janna and Kim have always been responsive, knowledgeable, and friendly. Definitely recommend them."
We responded:
"Thank you! We are happy to help you!"
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Nancy Stample

March 17, 2026

5  out of  5
rating by Nancy Stample
"Thank you helping with the changes. So pleasant to talk to you. Made the process easy ."
We responded:
"Nancy, thank you for allowing us to assist you with your insurance. We appreciate your business! Please let us know if you need anything else. "
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Laura Flotkoetter

March 9, 2026

5  out of  5
rating by Laura Flotkoetter
"Great service. Good caring attentive people. 15 years faithful, and also satisfied with how all my needs were efficiently dealt with."
We responded:
"Hi Laura, we appreciate the time you took to give us such a great rating! Thank you so much for your loyalty, it means so much. We're here for you anytime!"
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cynthia Rook

March 9, 2026

5  out of  5
rating by cynthia Rook
"Jenn Misek and team provide the best service! Kim answered the phone and was immediately helpful. It’s rare to have such personal service these days and this team is awesome."
We responded:
"We are so happy that you are enjoying our customer service! We work hard to make sure our customers are taken care of. Our goal is to always provide the best experience!"
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Billy Duck Jr.

March 2, 2026

5  out of  5
rating by Billy Duck Jr.
"Sherry at State Farm Oswego, IL. gave me fast and friendly service today, when I paid my homeowners insurance. I’m very happy with the service I received today."
We responded:
"Thank you Billy for leaving us a 5-star review! I'm glad you are happy with the service we provide. "
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Maria Kois

March 2, 2026

5  out of  5
rating by Maria Kois
"Kim, it's one of the best, we're lucky that she always help us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sheri Lesak

February 25, 2026

5  out of  5
rating by Sheri Lesak
"Great service and easy to schedule an appointment. Thank you 😊"
We responded:
"Thank you so much for the 5-Star review, we appreciate your business!"
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Julie Duncan

February 17, 2026

5  out of  5
rating by Julie Duncan
"Great experience with Janna and Kim is very responsive and helpful!"
We responded:
"Hey Julie, Thanks for choosing us and leaving such a great review! We look forward to serving you many more in the future! "