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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Buchmeier

Liz Buchmeier

August 29, 2024

5  out of  5
rating by Liz Buchmeier
"Have been with Janna Misek State Farm for a long time and have always been happy with the service I receive from the agency:)"
We responded:
"Thank you so much Liz!! We are so glad we can help you with your Auto and Home Insurance, please let us know if you need anything! "
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Dona Bengson

August 8, 2024

3  out of  5
rating by Dona Bengson
"Excellent service but wish I wasn’t being financially penalized for my account information being tampered with. It’s like being robbed twice!"
We responded:
"Dona, I'm sorry that State Farm has added a $10.00 per month late fee, we feel bad and would prefer not to have to add this to our customer's accounts, either! I am glad that you are happy with our office's service, we appreciate you business!"
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Susan Torres

July 16, 2024

5  out of  5
rating by Susan Torres
"From the first phone call to the meeting several days later, Sherry was amazing! She was very friendly, professional and knowledgeable. I highly recommend the Janna Misek-State Farm Agency."
We responded:
"Susan, I'm so glad you came to our office! Sherry has been with my office for years, and she is great with customer service! Thank you for the 5 Star Review, we greatly appreciate it!"
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Erin West

July 3, 2024

5  out of  5
rating by Erin West
"Always had a great experience with State Farm."
We responded:
"Thank you so much Erin for the 5 star review. I'm glad that you are happy with our services! "
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Darlene Mayes

June 24, 2024

5  out of  5
rating by Darlene Mayes
"Kim was very helpful. This office is very responsive to your needs."
We responded:
"Thank you so much Darlene for the kind review, we really appreciate it! I'm happy we can help you with your Auto and Home Insurance needs!"
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Douglas

June 19, 2024

5  out of  5
rating by Douglas
"I called the office today to get help with an issue I was having and Kim was awesome. She was very helpful and I appreciate her and everyone there."
We responded:
"Thank you so much for the 5 Star Review, we really appreciate it!"
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Jeffrey Edwards

May 7, 2024

1  out of  5
rating by Jeffrey Edwards
"State farm is becoming increasingly unprofessional in my opinion , refusing to answer straightforward questions directly related to coverage issues. I will be shopping for a more ethical insurance company. Been a customer for decades."
We responded:
"Jeff, I'm sorry to hear this. I do not see you listed as a customer in my office, however; if you are, I would be happy to try and answer your questions. "
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Tina D

April 22, 2024

5  out of  5
rating by Tina D
"Fast and friendly service. Been with them for over 16 years, no issues. Thanks for the help!"
We responded:
"Thank you Tina for the kind words! We are so happy to have helped you with your auto and home insurance for so many years!"
Profile photo of Yaneli Narez Palma

Yaneli Narez Palma

April 2, 2024

5  out of  5
rating by Yaneli Narez Palma
"Worked with Sherry had a great experience she was very helpful and made the entire process very smooth and easy!"
We responded:
"Yaneli, I am so glad Sherry could help you with moving your Insurance to State Farm! Thank you for the review!"
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Rick Oros

March 18, 2024

5  out of  5
rating by Rick Oros
"We were very pleased with the response to our request to quote our insurance needs. Based on our initial contact with Sherry at this agency, we would recommend this agency to others."
We responded:
"Thank you so much Rick for the nice review. We are so glad to have you as a new client. Please let us know if you need anything else! Welcome to State Farm!"
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Rick Jacobsen

March 4, 2024

5  out of  5
rating by Rick Jacobsen
"I would really like to thank Janna and her team for the help she gave us after our Mom passed away. She was very patient in helping us finalize paperwork for our Mothers estate. We did not have our ducks in a row and she helped us navigate through an extremely hard time. Thank you Janna & Co.!!!"
We responded:
"Hi Rick, Thank you so much for the amazing review, we appreciate it so much! We were happy to help you get through this difficult time!"
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Robert Price

March 2, 2024

5  out of  5
rating by Robert Price
"Janna and Sherry were wonderful! They got right to work and found me a great rate!"
We responded:
"Thank you so much for coming to our office! I am so glad we could help you with your Home Insurance!"
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Jaime Campos

February 29, 2024

5  out of  5
rating by Jaime Campos
"I can truly say that Janna and everyone at her office go above and beyond to help you in your most unexpected moments. Everyone is so knowledgeable and friendly that it’s easy to trust them- and that’s why I continue to refer family and friends."
We responded:
"Thank you so much for being such a long-term, loyal customer! We are happy to help you with all of your insurance needs! We appreciate your business!"
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mike O

February 21, 2024

5  out of  5
rating by mike O
"Janna and Adriana are excellent to work with. They always have great suggestions to ensure we have great coverage at a fair price - sometime at a lower price than we had been paying."
We responded:
"Mike, I'm so glad you are happy with your Auto and Home Insurance rates! Thank you for being our client!"
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DeAnn Snodgrass

February 8, 2024

5  out of  5
rating by DeAnn Snodgrass
"Fantastic work ethic, great rates and friendly communication. Highly recommend giving Janna a call for all your insurance needs."
We responded:
"Thank you so much for your kind review, I'm so glad we can help you with your auto and home insurance. And thank you for your referral too!"
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Allison Perry

February 2, 2024

5  out of  5
rating by Allison Perry
"Janna is the best! Never felt like just a client to her but rather a familiar friend. Have been with her and State Farm for over 22 years."
We responded:
"Thank you so much Allison, I love helping you guys with your insurance!"
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Elizabeth Soriaga

January 31, 2024

5  out of  5
rating by Elizabeth Soriaga
"This office is always helpful. They are great to work with and very knowledgeable."
We responded:
"Thank you so much, I'm so glad we have been able to help you with your auto and home insurance for so many years!"
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Bogdan Mazur

January 26, 2024

5  out of  5
rating by Bogdan Mazur
"Adriana is always amazing! Very knowledgeable and helpful."
We responded:
"Thank you for the nice review, I'm so glad Adriana did a great job helping you! "
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Jasen Toussaint

January 10, 2024

5  out of  5
rating by Jasen Toussaint
"I’ve been a client of Janna’s for about a decade now. Her and her staff have been consistently amazing. The level of service and consistent responsiveness has been amazing. I truly feel like a valued client. Thanks Team!"
We responded:
"Thank you so much Jasen, I'm so glad I have been able to help you for so many years with your Auto and Home Insurance needs!"
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Donna K

January 10, 2024

5  out of  5
rating by Donna K
"Janna Misek and her team at State Farm are the most professional, knowledgeable, and best insurance company out there. Their dedication to their customers is unmatched. If you need an agent, call Janna at State Farm in Oswego, IL."
We responded:
"Thank you so much Donna for the 5 Star review. We work very hard to make sure our clients are happy and all of their Insurance needs are met!"
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Nancy Pasqua

January 9, 2024

5  out of  5
rating by Nancy Pasqua
"My husband and I had an easy helpful experience switching over to State Farm. So happy we decided to go with State Farm."
We responded:
"Thank you so much Nancy for switching your insurance over to State Farm! We appreciate your business!"
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James Brady

January 5, 2024

5  out of  5
rating by James Brady
"Kim and Ana were able to help me set up proof of insurance with multiple accounts Great team here Highly Recommended"
We responded:
"James, thank you so much for choosing our office to help you with your auto and home insurance, we appreciate it! "
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Benny Dickerson

December 12, 2023

5  out of  5
rating by Benny Dickerson
"First rate service!"
We responded:
"Thank you for the 5-star review, we appreciate you choosing our office to help you with your insurance!"
Profile photo of Fontella Price

Fontella Price

December 6, 2023

5  out of  5
rating by Fontella Price
"My experience with agent Sherry out of the Oswego IL office at 1136 Douglas rd is nothing outside of brilliant. Sherry helped me in more ways than one. She was polite, understood and offered great support with much wisdom and knowledge. I transitioned from Georgia to Illinois in January in doing so I needed an insurance agent. I’ve been a customer of statefarm for decades in Georgia I wasn’t looking to change if I didn’t have to, this office made it easy.. I appreciate them all! For all your insurance needs this office is the best they will help you get what you need. Thanks for all you do Statefarm"
We responded:
"Thank you so much Fontella for the wonderful review. I'm glad Sherry was so helpful! She has been a part of my office for a long time and does a great job for our customers! Thank you for letting us handle all of your insurance needs!"
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Alice Olson

November 16, 2023

5  out of  5
rating by Alice Olson
"Kim's attention to detail was much appreciated. She is always ready to help."
We responded:
"Thank you so much for your review! I'm so glad that Kim could help you with your insurance questions. Thank you for trusting our office! "