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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Kamyshkailo

Julia Kamyshkailo

March 21, 2025

1  out of  5
rating by Julia Kamyshkailo
"If i could put a 0 star i would. I came in two times in a row and can’t find a person who can help to make a business license for me. Waste of time coming. I left my information , in order an agent to reach out to me and she never did. I came in again she is not there and again no one can help. absolutely unprofessional. Waste of valuable time. DO NOT COME!"
We responded:
"Hi Julia, I am very sorry that you came in 2x when I was not in the office. I am in my office a majority of the day but also go out to appointments. I would have been more than happy to help you. I know my team did offer to set an appointment to ensure I would be available to help you, but you declined. I am sorry that you were not happy with our service. We strive hard to make sure we take care of our customers! "
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Rita Feltes

March 17, 2025

5  out of  5
rating by Rita Feltes
"I appreciate the help I received with an issue I've had for 5 years. Today Sherry listened to my complaint (my name was incorrect in their records) and fixed it! She didn't try to tell me it didn't matter which was what I've heard from state farm office for5 years. She is sending new cards we will see when I get the new ones if it got changed correctly. I feel confident though and truly appreciate her helping me."
We responded:
"Rita, I am so glad Sherry could help you solve the problem! Thank you for trusting us with your insurance needs! We appreciate the 5 Star Review!"
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J. Prisco

March 10, 2025

5  out of  5
rating by J. Prisco
"Nice person and got to the point fast."
We responded:
"Thank you so much for the 5 Star Review! "
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Frances Salinas

March 10, 2025

5  out of  5
rating by Frances Salinas
"I have been a client for several years now. Always top notch service with the Janna Misek team! I cannot say enough good things about the service provided by Adriana!! Thank you for The excellent service!"
We responded:
"Thank you so much Frances for your amazing review. We are so glad that we can help you with all of your insurance needs!! "
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Grant Stedman

March 10, 2025

5  out of  5
rating by Grant Stedman
"Janna and her team are amazing. She has provide me with exceptional service for nearly 20 years. I have my home and vehicle insurance with her. Thank you"
We responded:
"Thank you so much for allowing us to help you with all of your insurance needs for so many years! We value your loyalty to our office! "
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Dewayne Huffman

March 5, 2025

5  out of  5
rating by Dewayne Huffman
"Kim helped me upgrade my auto insurance recently. Took minutes, great help and experience. Janna Misek and her team are always pleasant to work with!"
We responded:
"Thank you so much for the 5-star review!"
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Ashley Abruscato

March 5, 2025

5  out of  5
rating by Ashley Abruscato
"We are newer clients to this office but I have to say that everyone we have worked with has been so helpful! Specifically, we worked with Adriana on an urgent matter and she was so on top of it! She was so patient, explained everything to me and allowed me to call and text her multiple times in just a few hours. She was truly so incredibly helpful!!!"
We responded:
"Ashley, thank you so much for taking the time to review our office. I'm so glad you came to us! Adriana, is great to work with! Please let us know if there is anything else we can do for you. "
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Rick 1358 Ramirez

February 26, 2025

5  out of  5
rating by Rick 1358 Ramirez
"Pleasant service"
We responded:
"Thank you for the 5-star review! "
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George Pawlak

February 24, 2025

5  out of  5
rating by George Pawlak
"Very responsive, also helpful. Have been a customer for years! Great staff!"
We responded:
"Thank you for the review. I am so glad that we have been able to help you with your Home, Auto, and Life Insurance for over 22 years! "
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Bogdan Mazur

February 19, 2025

5  out of  5
rating by Bogdan Mazur
"Janna Misek agency in Oswego, IL is always amazing! Very knowledgeable and helpful."
We responded:
"Thank you for the nice review, I'm so glad Adriana did a great job helping you! "
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Srinivasan Vokkarane

February 19, 2025

5  out of  5
rating by Srinivasan Vokkarane
"Adriana helped with the process , she was very responsive and always available for any questions"
We responded:
"Thank you Srinivasan we appreciate the review. Adriana does a great job for our customers, I'm happy she was able to help with your insurance!"
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Arturo Rodriguez

February 19, 2025

5  out of  5
rating by Arturo Rodriguez
"Hello Adriana is always so helpful explaining all the terms on policies"
We responded:
"Thank you, Arturo, for being such a long-term customer for your home and auto insurance. We appreciate your loyalty to our office!"
Profile photo of Ramiro Galvez

Ramiro Galvez

February 17, 2025

5  out of  5
rating by Ramiro Galvez
"The lady’s are always so helpful and are very knowledgeable and helpful…thank you for your help"
We responded:
"Thank you so much for the kind words, we are always happy to help you! "
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Cody Luttrell

February 13, 2025

5  out of  5
rating by Cody Luttrell
"State Farm is the only insurance company I know of that has a human answer the phone anytime you call them."
We responded:
"Thank you, Cody! I am so glad you are happy with our service!"
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Holli Hallick

February 3, 2025

5  out of  5
rating by Holli Hallick
"We recently switched over from another State Farm representative to Janna Misek in Oswego and couldn't be happier. She is extremely knowledgeable, timely and friendly. She took the time to go through our entire portfolio when we first switched over to ensure the information was accurate and she provided guidance on how to bundle and save us money with our premium and our different policies. We appreciate her expertise!"
We responded:
"Holli, thank you so much for taking the time to do a review! I am so happy we can help you with your insurance needs! Please let us know if you need anything else!"
Profile photo of Joyce Perry

Joyce Perry

January 31, 2025

5  out of  5
rating by Joyce Perry
"Like to thank Kim,and the rest of the staff, for their patients and professional manner always, they really try to help in anyway they can."
We responded:
"Joyce, I'm glad that we can help you with insurance. We appreciate your business!"
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Megan Kairies

January 31, 2025

5  out of  5
rating by Megan Kairies
"I spoke with Kim and she was so competent and kind. Very pleasant experience!"
We responded:
"Thank you Megan! I'm happy that we have been able to help you and your entire family over the years with all of your insurance needs!"
Profile photo of Amie Feltes

Amie Feltes

January 31, 2025

5  out of  5
rating by Amie Feltes
"We had a great experience with this company especially Adriana! She went over our car policies and found the best options which benefited us tons! Her customer service was exceptional and she provided great advice regarding policy suggestions, best vehicle types for a young driver, etc! We have been with them for a long time! Adriana went above and beyond to help us out and it was a lot talking to her. Thanks so much! It’s very much so appreciated!"
We responded:
"Thank you Amy for this amazing review! Adriana has been with my office for a long time and is very knowledgeable! I'm glad she could help you!"
Profile photo of Kylie Buchmeier

Kylie Buchmeier

January 28, 2025

5  out of  5
rating by Kylie Buchmeier
"I've been a loyal customer to Janna for many years, always loved the service team here! They always take care of me and mine! Today I had the pleasure of speaking to Adriana about home owners insurance and she went above and beyond getting me a quote and answering all of my newbie questions! Thank you so much! House hunting has been one of the most stressful things but it's teams like this and individuals like Adriana that take the stress away and give you a breath of fresh air when ya really need it! <3"
We responded:
"Kylie, Thank you so much for such an amazing review! I'm so glad that you are happy with our service. Please let us know if we can do anything else for you! "
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Genaro Cabrera

January 22, 2025

5  out of  5
rating by Genaro Cabrera
"Adriana was great ! ! She helped me remove cars and add the new ones very easily. She took the time to see if there was a way to save me some $$$."
We responded:
"Thank you so much for the review! I am glad that Adriana was able to help you with your auto insurance. Please let us know if you need anything else. We appreciate your business!"
Profile photo of Larry Kaluzny

Larry Kaluzny

January 13, 2025

5  out of  5
rating by Larry Kaluzny
"I spoke with Kim today to pay my car insurance. I mentioned to Kim that my wife no longer drives and turned in her drivers license. Kim checked and saved me money on my premium. I've had my car insurance with Janna Misek for 8 years now and it's because of how Janna and her employees like Kim treat me that I'll continue to use their agency."
We responded:
"Thank you so much for your kind review! I am glad we can help you with your Auto and Home Insurance! "
Profile photo of Stacey Marx

Stacey Marx

January 9, 2025

5  out of  5
rating by Stacey Marx
"Janna’s team has been wonderful! Their dedication and attention they have given to our needs has been incredible. They respond same day and I cannot thank them enough for their assistance and customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mike Millen

Mike Millen

December 9, 2024

5  out of  5
rating by Mike Millen
"It is nice to have an insurance agency nearby where an in-office meeting can be arranged to discuss options for my home & auto insurance. Adriana Rodrigues was very helpful in making the switch to State Farm. I switched from the prior insurance company because the customer service for the prior insurance company had deteriorated in recent years."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ryan Kelly

Ryan Kelly

December 9, 2024

5  out of  5
rating by Ryan Kelly
"Thank you for your service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Allison Loro-Goldman

Allison Loro-Goldman

December 6, 2024

5  out of  5
rating by Allison Loro-Goldman
"I've been with Janna Misek for several years. I highly recommend this company. Any interaction has always been pleasant and problems have been solved."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"